We typically ship within 1–2 business days. Standard delivery takes 5–8 business days within the US. You'll receive a tracking link as soon as your order is on its way.

We offer a 30-day hassle-free return policy. If you're not completely satisfied with your purchase, contact us at support@pulsepawz.com and we'll make it right.

Yes! All Pulse & Pawz products are designed with dog safety in mind and are suitable for dogs of all breeds and sizes. Always supervise your dog during play.

Once your order ships, you'll receive an email with your tracking number. You can also visit our Track Your Order page anytime to check your delivery status.

Yes! Sign up for our newsletter to receive exclusive discounts and be the first to hear about new arrivals. We also run seasonal promotions — follow us on social to stay in the loop.

You can reach us via the contact form on our Contact page or email us directly at support@pulsepawz.com. We aim to respond within 24 business hours.

We process orders quickly, but if you need to make changes, contact us within 1 hour of placing your order and we'll do our best to help. Once an order has shipped, we're unable to make changes.

Yes! All Pulse & Pawz products are designed with dog safety in mind and are suitable for dogs of all breeds and sizes. Always supervise your dog during play.

Care instructions vary by product. Most of our fabric and plush items can be hand washed in cold water and air dried. Check the product page for specific care guidance.

Currently we ship within the United States. International shipping is coming soon — join our newsletter to be notified when we expand to your region.